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Return and Refund Policy
Our Return and Refund Policy ensures customer satisfaction.
Returns are accepted within 14 days of receipt for defective products, items not as described, or products damaged during shipping.
- The original invoice is necessary for return, exchange, and warranty services.
- The product return should be in its original packaging with all accessories and documentation.
- Returns that are sent back without the original box, with removed stickers, or showing any other changes may incur a 25% restocking fee, or a refund may not be issued, depending on the nature of the return.
- Returns due to a change of mind will only be accepted if there is a genuine reason and the product is in its original condition as delivered.
- Approved refunds take up to 3 business days to process. Note that your bank’s processing time may vary. Contact us if it exceeds 7 business days.
Shipping charges will apply for returns due to a change of mind or if you simply don’t like the product, as long as it is returned in its original condition.